Our Pricing

Unbeatable value, unmatched quality

Clarity Lite (Starter-Lite)

Support Channels: Email only (optional add-on: chat)

Hours of Operation: Mon–Fri, Business Hours

Agent Type: Shared Agents

SLA: 48-hour response

Reporting: Basic monthly summary (no insights)

QA & CSAT Monitoring: Available as Add-ons

Chatbot & KB Optimization: Available as Add-ons

Proactive Follow-Up: Available as Add-ons

Team Lead Supervision: Available as Add-ons

Billing Model: Hourly or per-interaction

Essential support to help you scale without stress

Deeper support with stronger visibility and hybrid agents

Clarity Launch (Starter)

Clarity Elevate (Growth)

Businesses who need essential coverage at an affordable rate

Support Channels: Email + Chat

Hours of Operation: Mon–Fri, Business Hours

Agent Type: Shared agents

SLA: 24-hour response

Reporting: Basic monthly summary (no insights)

QA & CSAT Monitoring: Available as Add-ons

Chatbot & KB Optimization: Available as Add-ons

Proactive Follow-Up: Available as Add-ons

Team Lead Supervision: Available as Add-ons

Billing Model: Monthly with flexible add-ons

Support Channels: Email, Web, Chat, Voice

Hours of Operation: Mon–Sat, Extended Hours

Agent Type: Hybrid (Shared + Peak Hour Dedicated)

SLA: 8-hour Response

Reporting: Weekly Insights

QA & CSAT Monitoring: Monthly Monitoring

Chatbot & KB Optimization: Chatbot Implementation

Proactive Follow-Up: Follow-up (High Priority Issues)

Team Lead Supervision: Available as Add-ons

Billing Model: Retainer plus scalable usage

Support Channels: Omnichannel (incl. Social, SMS)

Hours of Operation: 24/7 Global Support

Agent Type: Fully Dedicated Agents

SLA: 1-hour (Chat), 4-hour (Email)

Reporting: Custom Dashboards

QA & CSAT Monitoring: Weekly Monitoring

Chatbot & KB Optimization: Chatbot Implementation & KB Optimization

Proactive Follow-Up: Included

Team Lead Supervision: Included

Billing Model: Retainer plus scalable usage

Clarity Infinity (Custom)

World-class 24/7 support that scales with your business